Last Updated: September 2026
This Payment Policy explains how payments, memberships, subscriptions, and digital purchases work on OUTTA.
1. Paid Services
OUTTA may offer paid memberships and optional digital features, including additional Nudges and premium interactions.
The price, duration, included features, and applicable taxes will be displayed before you complete a purchase.
2. Memberships
OUTTA may offer memberships for different durations, including weekly, monthly, and longer-term plans.
Your membership provides access to the features and limits specified for the plan you purchase. Features and limits may vary between plans.
Unless otherwise stated, unused membership benefits do not carry forward after the membership period ends.
3. Automatic Renewal
Where a subscription is offered as an auto-renewing subscription, it will renew automatically at the applicable price unless you cancel it before the renewal date.
You can manage or cancel an applicable subscription through the platform or payment provider used to purchase it.
Cancelling a subscription does not normally provide a refund for the remaining portion of an already-paid subscription period, except where required by applicable law.
4. Nudges & Premium Features
OUTTA may allow users to purchase additional Nudges or other premium digital features separately from their membership.
Nudges and other digital features:
- Have no cash value.
- Cannot be transferred between accounts.
- Cannot be exchanged for cash.
- Are intended only for use within OUTTA.
- May be subject to limits or conditions displayed at purchase.
5. Prices & Taxes
All prices displayed by OUTTA are subject to applicable taxes and payment-processing requirements.
OUTTA may change its pricing from time to time. Any price change affecting an existing subscription will be communicated where required by applicable law or the relevant payment platform's rules.
6. Refunds
Because OUTTA memberships and digital features provide access to digital services, payments are generally non-refundable, except where:
- Required by applicable law;
- Required by the relevant app store or payment provider;
- OUTTA specifically approves a refund; or
- A technical error results in an unintended or duplicate charge.
If you believe you were charged incorrectly, contact OUTTA support with your account and transaction details.
7. App Store & Payment Provider Purchases
If you purchase OUTTA through the Apple App Store, Google Play, or another third-party payment platform, that platform's payment, subscription, cancellation, and refund rules may also apply.
Refund requests for purchases made through a third-party platform may need to be submitted directly to that platform.
8. Failed Payments
If a recurring payment fails, OUTTA or the relevant payment provider may retry the payment or restrict access to paid features until the payment is successfully completed.
9. Promotional Pricing
OUTTA may occasionally offer promotional pricing, introductory offers, or discounts.
Unless explicitly stated otherwise, promotional pricing applies only for the specified promotional period and does not guarantee the same price for future renewals.
10. Account Termination
If your OUTTA account is suspended or terminated because you violated our Terms of Use or Community Rules, you may lose access to paid features.
Termination or suspension due to a violation does not automatically entitle you to a refund, subject to applicable law.
11. Contact
For payment-related questions, refunds, or billing issues:
OUTTA
Email: support@joinoutta.com